Shipping Policy
FREE INDIA SHIPPING ON SELECT ORDERS!
Purchase any item and enjoy fast and secure shipping within INDIA and FREE shipping on select items.
We provide fast and insured shipping in INDIA to all our shipping destinations, regardless of the order amount.
Please allow 3-7 business days for delivery in the INDIA, 2-3 weeks to US,Canada, United Kingdom, Australia, New Zealand, and all European Union Countries. Please allow 2-6 weeks for delivery to the rest of the world.
YOUR ORDER MAY BE SHIPPED IN DIFFERENT PACKAGES:
If you place a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Please don't worry if you didn't get all the items at the first package, we must ship other items in other packages.
DELIVERY:
We at UrbanStorie know how important it is to receive your purchased products in the finest condition and on time. So we use a large network of couriers to deliver your products to you as early as possible. Generally, we ship within three business days of your order being placed. Estimated delivery time is between 5 to 7 business days from the shipping date. We work hard to ship your order to you as soon as possible.
LOST PACKAGES:
Oh no! This is never an ideal situation for any customer and we always try to do our best in assisting the customer to locate their goodies. All of our orders are sent with free insured shipping and handling. If an order gets stuck at customs, sent back or even lost in transit, we apologise! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, Please see our Refund Policy for further information.